These Terms of Service ("Terms") govern your use of Telli.sh ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. You may not use the Service if you are under 18 years of age.
To use the Service, you must register and provide accurate information. You represent that all registration information is truthful and accurate, and you will maintain its accuracy. You may delete your account at any time via account settings. We may suspend or terminate your account in accordance with Section 7.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use or breach of security. We are not liable for any loss arising from your failure to comply.
Subject to these Terms, we grant you a non-transferable, non-exclusive, revocable, limited license to access and use the Service for your personal, non-commercial use.
You shall not: (a) license, sell, rent, lease, transfer, or commercially exploit the Service; (b) modify, reverse engineer, or create derivative works of the Service; (c) use the Service to build a similar or competitive product; (d) copy, reproduce, or distribute any part of the Service except as expressly permitted. All intellectual property rights in the Service remain ours or our licensors'.
You agree not to use the Service for any illegal purpose or in violation of applicable laws. You shall not: infringe others' intellectual property or privacy rights; upload defamatory, obscene, or harmful content; attempt unauthorized access; or use the Service in a manner that could damage, disable, or overburden it.
You agree to indemnify and hold us (and our officers, employees, and agents) harmless from any claim or demand arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of applicable laws. We may assume exclusive defense of any matter for which you must indemnify us, at your expense.
The Service may integrate with or link to third-party services (e.g., AI providers). We are not responsible for third-party terms, privacy practices, or content. Your use of third-party services is at your own risk.
The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow warranty exclusions; the above may not apply to you.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim shall not exceed fifty US dollars (US $50). Some jurisdictions do not allow liability limitations; the above may not apply to you.
We may suspend or terminate your access at any time for violation of these Terms or for any reason. Upon termination, your right to use the Service ceases immediately. We have no liability for any termination. Sections 2.2, 3, 4, 6, 7, and 9 survive termination.
We may modify these Terms. Material changes will be posted on the Service. Continued use after changes constitutes acceptance. New users are subject to the then-current Terms.
You consent to receive communications from us electronically. Electronic communications satisfy any legal requirement for written communication.
You agree not to export or re-export the Service in violation of U.S. or other applicable export laws.
These Terms constitute the entire agreement. Our failure to enforce any right does not waive it. If any provision is invalid, the remainder remains in effect.
These Terms are governed by the laws of the jurisdiction where the Service provider is established, without regard to conflict of law principles.
These Terms are provided in English and Korean. In the event of any conflict or discrepancy between the English and Korean versions, the English version shall prevail.
For questions, contact [email protected].
We collect information in the following ways:
We use your information to: provide, maintain, and improve the Service; process audio for transcription, translation, and summarization; communicate with you; respond to support requests; enforce our terms; comply with legal obligations; and develop new features.
We use cookies and similar technologies to authenticate sessions, remember preferences, analyze usage, and support advertising on public pages. Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables Google and its partners to serve ads based on visits to our site and other sites on the Internet. You can opt out of personalized advertising by visiting https://www.google.com/settings/ads. You can also manage cookies via your browser settings; disabling them may affect Service functionality.
To provide the Service, we share your audio data with third-party AI providers (e.g., OpenAI, Deepgram, Google) for processing. These providers may be located outside your country. See our Voice Data Consent for international transfer details. We require processors to adhere to confidentiality and security obligations. We do not sell your personal information.
Your data may be transferred to and processed in the United States and other countries. We use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms where required by law. See Voice Data Consent for details.
We may disclose your information in response to lawful requests by governmental or regulatory authorities, including for public safety, law enforcement, or legal obligations. Where permitted, we will attempt to notify you before disclosure.
We retain your data while your account is active. Upon account deletion, we delete personal data and audio within a reasonable period, except where retention is required by law.
We implement technical and organizational measures (e.g., encryption, access controls, authentication) to protect your data. No system is completely secure; we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to: access, rectify, erase, restrict processing, object, data portability, and withdraw consent. Contact [email protected] to exercise these rights. For EEA/UK residents, GDPR rights may apply. For U.S. state residents, additional consumer rights may apply. We will not discriminate for exercising these rights.
When we transfer your data to third-party processors, we remain responsible for ensuring processing is consistent with this Policy, unless we can demonstrate we are not responsible for the event giving rise to any misuse.
The Service is not intended for children under 18 years of age. We do not knowingly collect personal data from users under 18. If we become aware of such collection, we will delete it. For users in the European Union aged 16-17, additional GDPR protections apply per Article 8(1). See our GDPR Data Subject Rights Addendum for details. See also Terms of Service §1.
We may update this Policy. Material changes will be posted on the Service. Continued use constitutes acceptance.
For privacy inquiries, contact [email protected].
This consent is required to use Telli.sh's voice features.
We collect and process your voice recordings to provide transcription, translation, and summarization services. Without this consent, you cannot use the recording and upload features.
Your voice data will be transferred to and processed in countries outside your country of residence, including the United States. Our AI service providers (e.g., OpenAI, Deepgram, Google Cloud) operate data centers and processing facilities in the United States and other jurisdictions.
By agreeing to this consent, you explicitly acknowledge and consent to:
When transferring data internationally, we employ safeguards such as:
If there is any conflict between this consent and applicable data transfer frameworks (e.g., EU-U.S. Data Privacy Framework, SCCs), such frameworks shall govern to the extent required by law.
We use the following types of providers for voice processing:
These providers are bound by data processing agreements and implement appropriate security measures.
In the context of onward transfers of your voice data to third-party processors, we remain responsible for ensuring that processing is consistent with this consent and our Privacy Policy, unless we can demonstrate we are not responsible for the event giving rise to any misuse.
Processed transcripts and metadata may be retained as part of your notes. Raw audio may be temporarily stored for processing and then deleted. Provider retention policies may vary.
You may withdraw this consent at any time by:
Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
For questions about voice data processing, contact [email protected].
Telli.sh ("Service") processes your personal data using third-party services located outside of Korea. By using the Service, you consent to the transfer, storage, and processing of your data in the following locations and by the following parties:
| Service Provider | Country/Region | Purpose | Data Transferred |
|---|---|---|---|
| Google Cloud Platform (GCP) | Taiwan (asia-east1) | Cloud infrastructure, database, storage | All user data, audio files, notes |
| OpenAI | United States | AI summarization, text refinement | Transcribed text, meeting context |
| Deepgram | United States | Speech-to-text (STT) | Audio recordings |
| Google Cloud Translation | United States | Real-time translation | Transcribed text |
| Sentry | United States | Error monitoring, crash reporting | Error logs, device info |
| Resend | United States | Transactional email delivery | Email address, email content |
| Paddle | United Kingdom / EU | Payment processing, billing | Name, email, payment info |
| PostHog | EU (Frankfurt) | Product analytics | Usage events, anonymized data |
| Upstash (Redis) | Regional | Session management, caching | Session tokens, temporary data |
Your data is transferred overseas solely for the purpose of providing the Service, including:
Each third-party provider maintains industry-standard security measures:
You have the right to:
For users in the EU/EEA, transfers are conducted under Standard Contractual Clauses (SCCs) or adequacy decisions where applicable. For users in Korea, this consent fulfills the requirements under the Personal Information Protection Act (PIPA) Article 17 (Provision of Personal Information to Third Parties) and Article 17-2 (Cross-border Transfer).
For questions about overseas data transfers, contact: